Annual Report 2017-2018

Looking ahead, getting ready

The Office of the French Language Services Commissioner welcomes you to the interactive version of its 2017-2018 Annual Report.

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Table of Contents

• Letter to the Speaker
• Foreword
• Demographic Projections of Ontario’s Francophonie in 2028
  • 1. Decrease in the weight of Francophones
  • 2. Linguistic continuity deficit
  • 3. Aging population
  • 4. Immigration as a driver for the Francophonie
  • 5. Schools, centers of settlement
• Francophone Immigration in Ontario
  • 1. Statistical snapshot
  • 2. Education and qualifications
  • 3. Governance
  • 4. Strategies to refine
  • 5. Settlement
  • 6. Integration
  • 7. Retention
  • 8. A concerted strategy
• Aging with Dignity in French
  • 1. Dementia
  • 2. Isolation
  • 3. The Francophone community as a stakeholder
  • 4. Standardized accessible language data
  • 5. Communities for Francophones
  • 6. An integrated care approach and interprofessionalism
• Production and Dissemination of French-Language Digital Content
  • 1. Current challenges
  • 2. Evolution of the media landscape
  • 3. Possible solutions
• Digital Transformation of the Government-Citizen Relationship
  • 1. Challenges faced
  • 2. Improvement factors
  • 3. Digital health care
• Restructuring In-Person Services
  • 1. Irreversible change
  • 2. Skills transfer and the establishment of agencies
  • 3. Francophone perspective
• Tomorrow’s Workforce
  • 1. Changing jobs
  • 2. Global competencies
  • 3. Language as a vehicle for professional intervention
  • 4. Training and postsecondary education
• Complaint Statistics
• Some Good Moves
  • 1. Best practices
  • 2. Honourable mentions
  • 3. Noteworthy initiatives
• Conclusion
• Appendices
  • Appendix 1
  • Appendix 2
  • Appendix 3
  • Appendix 4
  • Appendix 5
  • Appendix 6
  • Appendix 7

You can order free copies of this report or any of our other publications by contacting our office.

By mail:
Office of the French Language Services Commissioner of Ontario
800 Bay Street, Suite 402
Toronto, ON M5S 3A9

By email: flsc-csf@flscontario.ca

Toll free: 1-866-246-5262
Toronto area: 416-847-1515
Fax: 416-847-1520
TTY (teletypewriter): 416-640-0093

© Queen’s Printer for Ontario, 2018

ISSN 1916-9175 (print)
ISSN 1916-9183 (online)
ISBN 978-1-4868-2446-5 (print)
ISBN 978-1-4868-2448-9 (PDF)
ISBN 978-1-4868-2447-2 (HTML)