Annual Report 2016-2017

Taking A Stand

The Office of the French Language Services Commissioner welcomes you to the interactive version of its 2016-2017 Annual Report.

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Table of Contents

• Letter to the Speaker
• Acknowledgements
• Foreword
• The Commissioner’s Office: A credible actor
  • 1. Early stages
  • 2. Ten years of publications
  • 3. Independence of the Commissioner’s Office
  • 4. French-­language services ombudsman, agent of change
  • 5. Overview of Commissioner’s activities
  • 6. Impact of complaints: A systemic analysis
• Taking stock: The impacts of the Office of the French Language Services Commissioner
  • 1. Health
    • 1.1 Establishment of the French ­language health planning entities
    • 1.2 Legislation on Community Care Access Centres
    • 1.3 Formation of a Credit Valley family health team
    • 1.4 Current issues
      • Health centre project in Timmins
      • Patients First Act, 2016
      • Special Report on French Language Health Services Planning in Ontario
      • Designation process for health service providers
      • Long­-term care
      • Database of health professionals
  • 2. Justice
    • 2.1 Translation of regulations by the government
    • 2.2 Creation of the French Language Services Bench and Bar Advisory Committee
    • 2.3 Creation of a steering committee
    • 2.4 Protocol with the Law Society of Upper Canada
    • 2.5 Seamless Access to Justice in French Pilot Project
    • 2.6 Current issues
      • Adjudicative tribunals
      • Staffing
  • 3. Citizenship and Immigration
    • 3.1 Adoption of the IDF
    • 3.2 Group of Experts on Francophone Immigration
    • 3.3 Current issue
      • Lack of an action plan
  • 4. Education: Elementary and secondary
    • 4.1 Standardization of admission to French-­language schools
    • 4.2 Investigation Report — French-language schools in the Greater Toronto Area: When the most elementary becomes secondary
    • 4.3 Investigation report on the Centre Jules-­Léger
    • 4.4 Current issues
      • Early childhood
      • Regulation 444/98 – Disposition of Surplus Real Property
      • Unequal access to secondary education
  • 5. Education: Postsecondary
    • 5.1 Investigation Report – No access, no future
    • 5.2 Investigation Report – Cancellation of the Fellowships for Studying in French: It pays to do your homework
    • 5.3 Agreements
    • 5.4 Current issue
      • Identification problems
  • 6. Children and Youth Services
    • 6.1 Scope of Autism Ontario’s French-language services
    • 6.2 Increased funding for special education programs
    • 6.3 Current issues
      • Amalgamation of Children’s Aid Societies
      • Bill 89
  • 7. Direct Community Services
    • 7.1 Regulation concerning third parties
    • 7.2 Communications in French Directive
    • 7.3 Study of French-language community radio stations in Ontario
    • 7.4 Municipal Property Assessment Corporation
    • 7.5 Current issues
      • LHINs and Health Service Providers Status
      • Active offer
      • Teranet
      • Designation of areas
      • The Francophone Lens
• Complaint statistics
• Some good moves
  • 1. Best practices
  • 2. Honourable mentions
  • 3. Noteworthy initiatives
• Conclusion

You can order free copies of this report or any of our other publications by contacting our office.

By mail:
Office of the French Language Services Commissioner of Ontario
800 Bay Street, Suite 402
Toronto, ON M5S 3A9

By email: flsc-csf@flscontario.ca

Toll free: 1-866-246-5262
Toronto area: 416-847-1515
Fax: 416-847-1520
TTY (teletypewriter): 416-640-0093

© Queen’s Printer for Ontario, 2017

ISSN 1916­-9175 (print)
ISSN 1916­-9183 (online)
ISBN 978­-1-­4868­-0234­-0 (print)
ISBN 978­-1-­4868­-0236­-4 (PDF)
ISBN 978­-1-­4868­-0235­-7 (HTML)