Towards Excellence – Improving quality and results

On February 28 and March 1, 2013, Valoris Institute in collaboration with Centre Jeunesse de Québec – Institut universitatire (Québec) and Valoris for children and adults of Prescott-Russell, organized a forum called “Diriger vers l’excellence- Améliorer la qualité et les résultats”.

Partner organizations shared various systems and tools that could support quality improvement initiatives pertaining to client services in multiple sectors. This event leveraged culturally and linguistically appropriate resources from Quebec and Ontario to support Ontario-based agencies delivering services in French.