Chapter 3

A Statistical Story

Historical overview

In six years, the Commissioner’s Office has received 1,818 complaints, 1,514 of which have been the subject of an investigation, about 85% of all complaints. Only 304 complaints (about 17%) were deemed inadmissible (Table 7). These cases show that Francophones are increasingly aware of their rights, and that they are asserting them and are not reluctant to complain when they feel it is necessary.