Chapter 1

An Organizational Story

1.3.4 Development of strategic partnerships

Since taking office, the Commissioner has promoted cooperation between his office and other organizations that also serve the interests of Ontario’s Francophone citizens, in particular by forming strategic partnerships with them. A number of those partnerships have been established with government organizations to facilitate the day-to-day processing of complaints and to get those institutions to take responsibility for the provision of high-quality French-language services. More importantly, those government organizations acknowledge, through the memorandums of understanding they sign with the Commissioner, that they serve the same citizens as the Commissioner’s Office.

The sections below describe a number of partnerships previously concluded by the Commissioner. The development of additional partnerships of this type is being seriously considered by the Commissioner’s Office under its new approach, especially since they help identify the priority issues in the development of Ontario’s Francophonie.