How do I file a complaint?

  • In writing or in person (either with an appointment or by dropping in): 800, Bay Street, Suite 402, Toronto ON, M5S 3A9
  • By phone: 1-866-246-5262/TTY 416-640-0093
  • By fax: 416-847-1520
  • By email:
  • Online

Complaints are handled confidentially. You do not need to worry about whether your complaint is admissible or not. The Office of the French Language Services Commissioner will forward it to the right person or authority, if necessary.