Collaboration

Honourable Mention: Evolution of FLS in the Justice Sector (Strategic Plan Cycle 2)

Justice Sector ministries and Francophone stakeholders’organizations have been participating in the Strategic Plan for the Development of French Language Services in Ontario’s Justice Sector since 2006 in order to improve and modernize access to justice in French. The year 2013 marked the third year of the second phase of the 2011-2015 Strategic Plan.

The directions presented in this new phase are aligned with those exemplified by the government’s adoption of concepts such as FLS results-based planning, diversity and inclusion, and integration of FLS in the accountability mechanisms within the Ontario Public Service, as well as with the Research Study on theMechanisms of Offer and Demand for FLS in Ontario’s Justice Sector. In addition, the recommendations made by the French Language Services Commissioner complement and guide the identified directions.

At the Annual Francophone Stakeholders Meetings, which are part of the strategic planning process, Justice Sector ministers and senior managers take the opportunity to address the participants and show by their presence and encouraging words their unconditional support for the partnership and consultations undertaken with the community. These meetings provide a forum where all key partners can sit at the table, define FLS priorities and potential solutions, and create linkages and partnerships to meet the needs of the Francophone community.

Progress reports submitted each year during these meetings clearly reflect the efforts undertaken by the various divisions to implement the guiding principles and the mission of the new cycle of the Strategic Plan. Specific initiatives and best practices are consolidated in the Annual Report of the Francophone Stakeholders Meeting.

The consensus from both the Justice Sector and the stakeholders is that this consultation process and the Annual Francophone StakeholdersMeetingsare essential to better understand the needs of the Francophone community and strengthen our relationships. The stakeholders play a crucial role by encouraging us to remain vigilant and keep moving in the right direction.

This government-community partnership has been extremely successful and has helped to consolidate the joint efforts and create positive and productive relations between the community and governmental partners.

 

The Honourable Mentions Series is a series of 11 blog posts that the Commissioner is releasing to individually recognize the leadership shown by government ministries and agencies that have made efforts to expand the delivery of high-quality French-language services, as listed in his 2013-2014 Annual Report here.

Honourable Mention: French Language Services Toolkit

The Erie St. Clair and South West LHINs put together a French Language Services Toolkit as a comprehensive resource to support health service providers in implementing and delivering quality services and meeting the needs of their French-speaking patients and clients.

The Toolkit provides an overview on a variety of subjects related to the delivery of services in French. Each section is designed to provide useful information and practical tools to make delivery of services in French as easy as possible. Providers will find basic information on the Francophone community, active offer of French-language services, human resources, training, translation and interpretation, supporting legislation and thehealthline.ca. The Toolkit also contains fact sheets, lists of resources, flyers, badges, a lanyard and signs to promote the delivery of services in French. It can be easily adapted for use in other areas of the province or for non-health service providers.

The Honourable Mentions Series is a series of 11 blog posts that the Commissioner is releasing to individually recognize the leadership shown by government ministries and agencies that have made efforts to expand the delivery of high-quality French-language services, as listed in his 2013-2014 Annual Report here.

Honourable Mention : « Le français au travail »

In February 2014, the South East Regional French Language Network* offered a one-day training event for the bilingual staff of the MCSS and the MCYS and transfer payment agencies serving Kingston. The goal of the event was to support and encourage bilingual staff working within largely Anglophone organizations, some of whom are the only French-speaking staff members in their workplace.

The event was designed to strengthen their confidence in their job as bilingual professionals by providing them with tools and resources. It was an opportunity to engage and network for the 60 participants from various French-speaking social services organizations as well as OPS ministries and agencies.

The agenda for the learning sessions included discussions on bilingual customer service, an introduction to Antidote, online training resources in French and interactive group discussions focused on the health, justice and social services sectors. Following the event, a facilitator’s guide and toolkit were developed so that the event could be easily replicated in other communities.

The Honourable Mentions Series is a series of 11 blog posts that the Commissioner is releasing to individually recognize the leadership shown by government ministries and agencies that have made efforts to expand the delivery of high-quality French-language services, as listed in his 2013-2014 Annual Report here.

*Available in French only

Honourable Mention: Commitment to Core French, Extended French and French Immersion Students in Ontario

The Common European Framework of Reference for Languages (CEFR)* is the reference framework used at the international level to describe the proficiency of learners of a second language, including French. It was designed to provide a transparent, coherent and comprehensive basis for the development of language syllabuses and curriculum guidelines, the design of teaching and learning materials, and the assessment of foreign language proficiency.

In the past four years, the CEFR has been deployed in Ontario’s 60 English-language school boards as a tool to inform planning, instruction and assessment practices in French-as-a-second-language (FSL) courses. This initiative represents a commitment to helping Core French, Extended French and French Immersion students to improve their functional French-language skills. In applying these international guidelines, the Ontario government is committed to

  • increasing student confidence, proficiency and achievement;
  • increasing the percentage of students studying FSL until graduation;
  • increasing student, educator, parent and community engagement in FSL.

This common framework of reference could also possibly be a good basis for discussion among governments and the private sector to develop a common basis of assessment of language skills, as opposed to everyone having different standards. To be followed.

The Honourable Mentions Series is a series of 11 blog posts that the Commissioner is releasing to individually recognize the leadership shown by government ministries and agencies that have made efforts to expand the delivery of high-quality French-language services, as listed in his 2013-2014 Annual Report here.

*Website available in French only

Honourable Mention: Seatbelt Campaign, Road Safety Challenge and Road Safety Community Partnership Program

The Road Safety Marketing Office has made progress in reaching out to Francophone stakeholders. All grant funding applications are available in French, and a concerted effort to share them with Francophone stakeholders in all areas designated under the French Language Services Act has paid off, as it has allowed the Ministry of Transportation to create new partnerships with these stakeholders.

Several groups, including the “Club Optimiste de Vanier”, the “Club Optimiste de BFC”and Hawkesbury’s “Comitéd’action régionale de la sécuritéroutière”, have already taken advantage of funding for their respective road safety initiatives, Road Safety Challenge activities and upcoming seatbelt campaigns.

By partnering with Francophone stakeholders and communities, the Ministry supports their growth and inclusion through its service delivery approach.

The Honourable Mentions Series is a series of 11 blog posts that the Commissioner is releasing to individually recognize the leadership shown by government ministries and agencies that have made efforts to expand the delivery of high-quality French-language services, as listed in his 2013-2014 Annual Report The full list of honourable mentions and the relevant blog posts are available here.

Honourable Mention: Improving Access to Mental Health

On a monthly basis, the Waterloo Wellington LHIN holds a mental health “Café”for discussions and information-sharing on the management of mental health cases. The program has been expanded to include French-speaking psychologists and to make it accessible either in person or via telemedicine. The Cafénow invites members of the Francophone community to meet with a French-speaking psychologist to discuss various topics and share best practices when dealing with difficult situations or challenging cases. Although Waterloo Wellington is one of the fastest-growing and increasingly diverse regions in Ontario, it is not a designated area under the  French Language Services Act.

The Honourable Mentions Series is a series of 11 blog posts that the Commissioner is releasing to individually recognize the leadership shown by government ministries and agencies that have made efforts to expand the delivery of high-quality French-language services, as listed in his 2013-2014 Annual Report here.